timestamp wrong in email tried everything HELP!

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KiwiGirl2020 Author

Level 1

4 points

timestamp wrong in email tried everything HELP!

The timestamp of my Mail messages via iCloud.com , on my phone and two other computers I use all have the timestamp wrong in the emails. Its driving me crazy as people are thinking my emails are delayed etc.

I have done the following so need advise next steps.

done all set to NZ and logged out. - Do you have a different country/region set up for your Apple ID account, vs. what you have set up on your iPhone and Mac? While on iCloud.com, click Account Settings, and check the information under Time Zone / Formats. Change your Apple ID country or region - Apple Support.

Tried from a MAC, a two PC.s and my phone - same issue on all--Are you accessing iCloud.com from your web browser on your Mac, or from a different computer?

Yes-Is the same issue present when you access iCloud.com from a different computer and/or browser?

Yes--If you connect to a different network on the computer you are using to access iCloud.com, are you seeing the same timestamp issue?

Suggestions?

Keep me posted. Regard

Posted on Oct 7, 2020 4:56 PM

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Answer 1

tygb

Level 9

65,016 points

Oct 8, 2020 8:40 AM in response to KiwiGirl2020

As per the article https://support.apple.com/en-gb/guide/mac-help/mchlp1124/mac

Use Date & Time System Preferences to set or change the date and time on your Mac. When the date and time are correct, time stamps on emails, messages and files are accurate.

If you alter these settings the same will reflect in iCloud.com as mail application is configured with iCloud.com and if you send mail messages even from iCloud.com they will be delayed and shown with incorrect timings to your recipients .

Read these articles https://support.apple.com/en-in/HT203413

https://support.apple.com/guide/icloud/change-language-time-zone-regional-formats-mm3abdc12f/1.0/icloud/1.0

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timestamp wrong in email tried everything HELP!

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