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I can’t turn off my new ipad

try turning off iPad? Where?


iPad Pro, iPadOS 13

Posted on Oct 7, 2020 6:18 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 7, 2020 6:23 PM

See instructions below from Restart your iPad - Apple Support


How to restart an iPad that has Face ID

  1. Press and hold either volume button and the top button until the power off slider appears.


  1. Drag the slider, then wait 30 seconds for your device to turn off.
  2. To turn your device back on, press and hold the top button until you see the Apple logo.


How to restart an iPad that has a Home button

  1. Press and hold the top button until the power off slider appears.


  1. Drag the slider, then wait for 30 seconds for your device to turn off.
  2. To turn your device back on, press and hold the top button until you see the Apple logo.


Can't restart?

Learn what to do if your iPad is frozen, doesn't turn on, or doesn't respond.


2 replies
Question marked as Top-ranking reply

Oct 7, 2020 6:23 PM in response to andrewfromel cerrito

See instructions below from Restart your iPad - Apple Support


How to restart an iPad that has Face ID

  1. Press and hold either volume button and the top button until the power off slider appears.


  1. Drag the slider, then wait 30 seconds for your device to turn off.
  2. To turn your device back on, press and hold the top button until you see the Apple logo.


How to restart an iPad that has a Home button

  1. Press and hold the top button until the power off slider appears.


  1. Drag the slider, then wait for 30 seconds for your device to turn off.
  2. To turn your device back on, press and hold the top button until you see the Apple logo.


Can't restart?

Learn what to do if your iPad is frozen, doesn't turn on, or doesn't respond.


I can’t turn off my new ipad

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