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Download of itunes purchase not successful

I recently purchased online through my itunes the album "The Origins of Fire" by Hildegard von Bingen. After 3 days it has not downloaded. The download circle just keeps turning and it tells me it has 19 songs to download and that has been the message for 3 days. What do I need to get this downloaded successfully. I have already paid for it.

MacBook Pro 15″, macOS 10.15

Posted on Oct 7, 2020 8:12 PM

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Posted on Oct 13, 2020 7:16 AM

Greetings marna240!


Looks like you are having some trouble with downloading a purchase from the iTunes Store. We can absolutely see how that would be an issue. Try cancelling that download and then redownloading that content from your past purchases: Redownload apps, music, movies, TV shows, and books. If the issue continues This article also has some great steps to follow: If music, movies, or TV shows from the iTunes Store, Apple Music app, or Apple TV app stop downloading.


Have a great rest of your day!

1 reply
Question marked as Best reply

Oct 13, 2020 7:16 AM in response to marna240

Greetings marna240!


Looks like you are having some trouble with downloading a purchase from the iTunes Store. We can absolutely see how that would be an issue. Try cancelling that download and then redownloading that content from your past purchases: Redownload apps, music, movies, TV shows, and books. If the issue continues This article also has some great steps to follow: If music, movies, or TV shows from the iTunes Store, Apple Music app, or Apple TV app stop downloading.


Have a great rest of your day!

Download of itunes purchase not successful

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