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101154695150 | ** "The worst Support which i never expected from Apple" **

I am facing network call drop on my iPhone 11 Pro and opened a case on Aug 2020. Till today there is no fix and funny thing is they are unable to identify the issue. Every time they simply suggest for OS update and after update enabling to call logging and asking to us to replicate the issue with time stamps.


Till today i have provide that information 5 times to sr.esclation team and they always keep on working with engineering team and those are unable to identified the issue.


The worst Support which i never expected from Apple (Acting in the call like not raceable and simply disconnecting the line). I want device replacement.

Posted on Oct 8, 2020 2:12 AM

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Oct 8, 2020 2:27 AM in response to chaitanya143

This seems like your carrier issue, Contact your Carrier (Cellular Service Provider) The agency who issued the SIM to you.


Call Failed or Dropped Calls / Disconnecting

In telecommunications, a dropped-call / Auto Disconnecting Calls / Call-Failed Muted conversation are mainly due to technical reasons / fault at the carrier's end. At times the calls are cut off before the speaking parties had finished their conversation and before one of them had hung up (dropped calls or Call Failed or Auto Disconnection or muted calls).


Few Reasons Your device Keeps Muting / Dropping / Disconnecting Calls or encounter Call Failed.

  • Your Signal Is Weak.
  • It's Raining (Cats & Dog)
  • The Cell Tower Is Overloaded / Heavy Traffic (Telecommunication)
  • You've Misunderstood Your Signal Strength
  • You are moving and the signal weakens while changing from one tower to another


Options Are...


101154695150 | ** "The worst Support which i never expected from Apple" **

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