Empty desktop folder on icloud

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wls2019 Author

Level 1

9 points

Empty desktop folder on icloud

My Apple Air wouldn't switch on over the weekend. Apparently the logic board needs to be replaced (no reason given as to why it failed) and that will cost almost as much as the Air did.

Anyway, I went to get my files from iCloud and while my Documents folder has files, the desktop folder on iCloud is empty. Of course, my WIP folder is on my desktop, not in one of the Documents folders. Why is the Desktop folder on my iCloud empty? Can I get it back?

MacBook Air 13″, macOS 10.15

Posted on Oct 8, 2020 6:48 AM

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Answer 1

Best reply

Leanne_68

Community Specialist

Oct 13, 2020 9:11 AM in response to wls2019

Hi there wls2019,

We understand you're experiencing an issue with a missing folder in iCloud Drive, and we'd like to see if we can help.

To get started, take a look at this resource: Access iCloud Drive files from your iPhone and other devices

Specifically, the "Where to find missing files" and "If your files don't update to iCloud Drive" sections may help.

Regards.

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Answer 2

wls2019 Author

Level 1

9 points

Oct 16, 2020 12:36 AM in response to Leanne_68

Clicked the wrong button. This was not helpful at all. I can see the Desktop folder on my iPhone and upload docs into it but there’s nothing else in there. Nothing that was on my desktop.

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Answer 3

jeremy_v

Community Specialist

Oct 18, 2020 10:01 AM in response to wls2019

wls2019,

Thanks for those details and keeping us updated.

To look into those missing files from iCloud Drive further, reach out here: Get Support

Take care!

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Empty desktop folder on icloud

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