Email arrived today Apple ID

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Email arrived today Apple ID

Due to a problem with payment method you provided, we couldn't charge your account for your case (#CO2-9777473-32621539). If you don't update your information in 24 hours, your Apple ID will be permanently locked.

How do I update my billing information. I think you already have my correct information, so I am wondering if this is a valid request.

Posted on Oct 8, 2020 9:46 AM

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Answer 1

stedman1

Level 10

267,442 points

Oct 8, 2020 9:47 AM in response to GermanShepherdLady

Apple would not warn of a pending account issue, giving you a deadline to fix the issue.
Apple does not include document, or PDF files to download.
Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
Apple would not have such horrible spelling or grammar.
Apple would not send a message to “Undisclosed Recipients”.

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

If you provided your Apple ID and password at the bogus site, change your password immediately.

https://support.apple.com/en-us/HT201355

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Email arrived today Apple ID

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