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My listen now page doesn’t work


My listen now page keeps showing “an error occurred-try again” I’ve tried so many times, but it never actually work it keeps saying error. I tried a couple of things to see if it’ll help but so far to no avail. How can I get it to work?


iPhone 11 Pro Max, iOS 14

Posted on Oct 8, 2020 3:24 PM

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Question marked as Best reply

Posted on Oct 13, 2020 4:20 PM

Hello Sr_chunli,


Thanks for using Apple Support Communities. We understand you’re unable to access your Listen Now page in Music. We’re happy to help.


To start, make sure you’re running the latest iOS version:


Update your iPhone, iPad, or iPod touch


Then, try signing out of and back into Apple Music. This will remove any songs made available for offline play, and you’ll need to redownload then when you log back in.


To sign out, tap Settings > [Your Name] > Media & Purchases.


From there, tap on the silhouette in the upper left corner and “Sign Out.”


Once you’ve signed back in, turn on Sync Library:


Turn on Sync Library with Apple Music


Let us know if that helps.


Take care.

1 reply
Question marked as Best reply

Oct 13, 2020 4:20 PM in response to Sr_chunli

Hello Sr_chunli,


Thanks for using Apple Support Communities. We understand you’re unable to access your Listen Now page in Music. We’re happy to help.


To start, make sure you’re running the latest iOS version:


Update your iPhone, iPad, or iPod touch


Then, try signing out of and back into Apple Music. This will remove any songs made available for offline play, and you’ll need to redownload then when you log back in.


To sign out, tap Settings > [Your Name] > Media & Purchases.


From there, tap on the silhouette in the upper left corner and “Sign Out.”


Once you’ve signed back in, turn on Sync Library:


Turn on Sync Library with Apple Music


Let us know if that helps.


Take care.

My listen now page doesn’t work

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