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ipod nano 3rd generation

I am unable to sync new music in ITunes library to my ipod nano 3rd generation. Is there a fix?

Windows, Windows 10

Posted on Oct 9, 2020 12:14 PM

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Question marked as Best reply

Posted on Oct 14, 2020 2:05 PM

Hey anchorman0000,


If we understand correctly, you are not able to sync the iPod nano with the iTunes Library. We would recommend you use this article to help troubleshoot the issue.


Did you receive an error message?

Do some songs sync but not others?


If you see error -5000, -69, 13010, or 13014 when you sync music from your Mac


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Thank you for using Apple Support Communities. Have a good one.

2 replies
Question marked as Best reply

Oct 14, 2020 2:05 PM in response to anchorman0000

Hey anchorman0000,


If we understand correctly, you are not able to sync the iPod nano with the iTunes Library. We would recommend you use this article to help troubleshoot the issue.


Did you receive an error message?

Do some songs sync but not others?


If you see error -5000, -69, 13010, or 13014 when you sync music from your Mac


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Thank you for using Apple Support Communities. Have a good one.

ipod nano 3rd generation

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