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Etrecheck report for Constant crashing

Any insight would be helpful!

Thanks.


EtreCheckPro version: 6.3.2 (6D017)

Report generated: 2020-10-10 11:54:47

Download EtreCheckPro from https://etrecheck.com

Runtime: 7:57

Performance: Below Average


Problem: Computer is too slow


Major Issues:

    Anything that appears on this list needs immediate attention. 


    Time Machine backup out-of-date - The last Time Machine backup is over 10 days old.


Minor Issues:

    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 


    Apps crashing - There have been numerous app crashes.

    Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.

    Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.

    Low performance - EtreCheck report took an unusually long time to run.

    32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system.

    Sharing enabled - This computer has sharing services enabled that could be a security risk.


Hardware Information:

    iMac (Retina 4K, 21.5-inch, 2019)

    iMac Model: iMac19,2

    3.6 GHz Intel Core i3 (i3-8100) CPU: 4-core

    64 GB RAM - At maximum

        BANK 0/ChannelA-DIMM0 - 32 GB DDR4 2400 

        BANK 2/ChannelB-DIMM0 - 32 GB DDR4 2400 


Video Information:

    Radeon Pro 555X - VRAM: 2 GB

        iMac (built-in) 4096 x 2304


Drives:

    disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical - 5400 RPM)

    Internal SATA 3 Gigabit Serial ATA

        disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

        disk0s2 [APFS Container] 1000.00 GB

            disk1 [APFS Virtual drive] 1000.00 GB (Shared by 4 volumes)

                disk1s1 - Macintosh HD (APFS) (Shared - 542.02 GB used)

                disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 48 MB used)

                disk1s3 - Recovery (APFS) [Recovery] (Shared - 510 MB used)

                disk1s4 - VM (APFS) [APFS VM] (Shared - 34.36 GB used)


Mounted Volumes:

    disk1s1 - Macintosh HD

        1000.00 GB (Shared - 542.02 GB used, 426.56 GB available, 422.85 GB free)

        APFS

        Mount point: /


    disk1s4 - VM [APFS VM]

        1000.00 GB (Shared - 34.36 GB used, 422.85 GB free)

        APFS

        Mount point: /private/var/vm


Network:

    Interface en0: Ethernet

    Interface en5: iPhone

    Interface en1: Wi-Fi

        

    Interface en4: Bluetooth PAN

    Interface bridge0: Thunderbolt Bridge


    Printer sharing: Enabled


Posted on Oct 10, 2020 9:09 AM

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Question marked as Best reply

Posted on Oct 10, 2020 11:15 AM

OWC RAM should be good. Always works for me.


The computer out of the box was slower than my late 2009...


As den.thed says, "Slow" is the glacial 3GB/sec 5400 RPM drive in a computer with a fast 6GB/sec drive bus. I can support your older iMac observation. Our 2011 21.5 inch entry-level iMac posts data transfer rates much faster than your 2019 posted.


Your 2019 iMac:


Performance:

System Load: 2.76 (1 min ago) 2.04 (5 min ago) 0.93 (15 min ago)

Nominal I/O speed: 6.00 MB/s

File system: 105.62 seconds

Write speed: 61 MB/s

Read speed: 62 MB/s


Our 2011 iMac:


Performance:

    System Load: 1.62 (1 min ago) 1.67 (5 min ago) 1.87 (15 min ago)

    Nominal I/O speed: 0.05 MB/s

    File system: 38.28 seconds

    Write speed:  112 MB/s

    Read speed:  91 MB/s


In 2011 Apple installed 7200 RPM 3.5-inch drives. From 2012 to 2019 they installed 5400 rpm 2.5-inch laptop drives. All were rated at half the computers's bus speed of 6GB/sec. You 2009 had a 3GB/sec bus but was probably a 7200 rpm model.


The USB3/ 6GB/sec SSD solution den.thed shows should post rates in the range of 400MB/sec based on other reports here. As you are comfortable opening the case (congrats, by the way!) you can replace the existing drive with an internal 6GB/sec 2.5-inch SSD and get rates of around 500MB/sec in an EtreCheck test.


There is conflicting information on adding a blade SSD to an iMac that shipped with a conventional hard drive. OWC info says their blade upgrade is not compatible unless the iMac shipped with an Apple Fusion drive or an Apple SSD. Worth checking with other vendors to see if this is more that an OWC limitation.




Similar questions

7 replies
Question marked as Best reply

Oct 10, 2020 11:15 AM in response to pconnolly5

OWC RAM should be good. Always works for me.


The computer out of the box was slower than my late 2009...


As den.thed says, "Slow" is the glacial 3GB/sec 5400 RPM drive in a computer with a fast 6GB/sec drive bus. I can support your older iMac observation. Our 2011 21.5 inch entry-level iMac posts data transfer rates much faster than your 2019 posted.


Your 2019 iMac:


Performance:

System Load: 2.76 (1 min ago) 2.04 (5 min ago) 0.93 (15 min ago)

Nominal I/O speed: 6.00 MB/s

File system: 105.62 seconds

Write speed: 61 MB/s

Read speed: 62 MB/s


Our 2011 iMac:


Performance:

    System Load: 1.62 (1 min ago) 1.67 (5 min ago) 1.87 (15 min ago)

    Nominal I/O speed: 0.05 MB/s

    File system: 38.28 seconds

    Write speed:  112 MB/s

    Read speed:  91 MB/s


In 2011 Apple installed 7200 RPM 3.5-inch drives. From 2012 to 2019 they installed 5400 rpm 2.5-inch laptop drives. All were rated at half the computers's bus speed of 6GB/sec. You 2009 had a 3GB/sec bus but was probably a 7200 rpm model.


The USB3/ 6GB/sec SSD solution den.thed shows should post rates in the range of 400MB/sec based on other reports here. As you are comfortable opening the case (congrats, by the way!) you can replace the existing drive with an internal 6GB/sec 2.5-inch SSD and get rates of around 500MB/sec in an EtreCheck test.


There is conflicting information on adding a blade SSD to an iMac that shipped with a conventional hard drive. OWC info says their blade upgrade is not compatible unless the iMac shipped with an Apple Fusion drive or an Apple SSD. Worth checking with other vendors to see if this is more that an OWC limitation.




Oct 10, 2020 9:32 AM in response to pconnolly5

+1


The RAM is my concern as well. From what I can find, Apple would not ship that model with more than 32GB RAM pre-installed.



Yes, RAM vendors say that 64GB is possible, and I have more RAM in some of my Macs than Apple specs show. However, I've found that only applies to quality RAM. If Other World Computing or Crucial say it works, I trust them and would use their products. I would not attempt it with other brands/vendors.


Were this a 27-inch iMac, I'd tell you to simply remove one RAM module and test. I can't do that when the iMac is a sealed model.


RAM issues are a major cause of kernel panics, so I wonder what RAM brand used in the upgrade.


We know Crucial and OWC work. We also know that "value RAM" from Corsair and Kingston are troublesome. PNY, once the darling of us G-series PowerMac users, stopped being a viable option when Apple switched to Intel processors in 2006.

Oct 10, 2020 10:07 AM in response to den.thed

The ram was a DIY purchased after a discussion with a tech from OWC assuring that the 64gb of Ram would not be an issue. The computer out of the box was slower than my late 2009 and they suggested the upgrade.

The Ram was my suspicion after speaking to several people. I just ran the EtreCheck to confirm and get some advice since this is out of my wheelhouse. Thanks!!

Etrecheck report for Constant crashing

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