Restrictions password lost

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Restrictions password lost

I have forgotten the restrictions passcode on my sons iPad. It will not let me erase all content and settings to restore it and start over without the restrictions passcode. I am also unable to restore it to new from my MacBook because it’s asking me to disable Find my iPad which is also not letting me change without knowing the passcode, I must’ve said it so that he couldn’t turn it off under the restrictions. What can I do now to erase and restore the iPad and start over? Appreciate any advice thank you.

iPad, iOS 10

Posted on Oct 10, 2020 9:51 AM

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Answer 1

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LotusPilot

Level 10

302,300 points

Oct 10, 2020 9:53 AM in response to Msauvage1

If you have forgotten the ScreenTime passcode (previously known as the Restrictions Passcode), one of the two procedures outlined within this link should resolve the problem:

If you forgot your Screen Time passcode - Apple Support

If your iPad is capable of supporting iPadOS13 or later, you should update to the most current version before attempting to resolve a forgotten ScreenTime passcode. The most recent iPadOS updates have introduced a new mechanism whereby a forgotten ScreenTime passcode can be reset without wiping the iPad.

To reset a forgotten ScreenTime passcode on older versions of iOS/iPadOS, the iPad must be reset “as new”, losing all locally stored data. In this situation, you’ll not be able to restore your data from an iCloud or iTunes backup - as the forgotten passcode is integral to the backup.

I hope this information is helpful to you in successfully resetting your forgotten passcode.

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Restrictions password lost

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