My earphones don't work
When I plug in my earphones one of 4 things happens
- I can't hear music
- Music comes out of my phone
- The music crackles and when I move the phone the music stops
- The phone tries to play audio control
User profile for user:
jdo_apple
User level:
Community Specialist
Hello gillianfromfrome,
Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are unable to use headphones with your iPhone as expected. To help with this, please follow the steps in this Apple resource and then contact Apple directly if you need any further assistance.
If your headphones don't work with your iPhone, iPad, or iPod touch
Cheers!