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hopeworld94 Author

Level 1

4 points

I can't change my apple id

when I try and change my Apple ID, it says "you can only add the @icloud.com address that is already on your file account". what does this mean?

MacBook Air 13″, macOS 10.14

Posted on Oct 10, 2020 7:05 PM

Top-ranking reply

Eric Root

Level 10

684,609 points

Posted on Oct 10, 2020 7:16 PM

It indicates that the only option to change the email address is to use the iCloud email address that in already on your account. You can't use an iCloud email address that isn't on your account.

See if anything here helps.

Apple ID Name Change.

What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.

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I can't change my apple id

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