Update 7.6 Apple TV gen 3 problems

Since updating to software version 7.6, I am having problems with my Apple TV.

the main problem, is that when watching YouTube videos, some the picture is blocking out with a green overlay and when using the pause option the Apple TV box locks, and then reboots it’s self.

is there a fix for this?

Apple TV

Posted on Oct 11, 2020 6:02 AM

Similar questions

Amazon Prime not working on Apple TV I have an Apple TV model A2169 (64GB) and I have watched Amazon Prime for ever through the Amazon prime app. Now for the last 30 days I keep getting an error : Something went wrong, Please try again later. For more help, go to amazon.com/videohelp. The apps starts to play the video, then it pops up the error message. BUT the program is still playing in the background with sound but i can not get a picture. I have tried every Apple support suggestion. close the app and restart, close the app and power cycle the apple tv, delete the app and reinstall, set the tv back to factory settings. None of these are fixing the problem. What do I do?
37020 28
Apple TV search bar cannot edit Until recently, the search function was working fine. Within the last week or so, when using the search bar (as in Youtube) starting a search works fine, but if I need to edit or add to the search, I can’t get back to the search text and have to start over from scratch. Is it just my Apple TV or is anyone else having this problem?
5574 13
Apple TV app pixelated on Sony Bravia Android Tv I can’t play the Apple TV app on my Bravia tv. The picture becomes very pixelated/unwatchable. No issues with internet, all other streaming apps work fine. One work around has been to limit to SD but still some pixelation occurs. Have also tried uninstalling and reinstalling app, still occurs. Any thoughts?
46225 69

1 reply

Urquhart1244

Level 10

146,908 points

Oct 11, 2020 6:23 AM in response to 1978dc

Quite a number of users have reported the same or similar issue on this forum. Unfortunately, as of now, no real fix for this is available yet.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Update 7.6 Apple TV gen 3 problems

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up