I’d like to keep mail app as my default for my gmail and iCloud.com for iPhone and iPad. I have reset my email a few times. It works for that day only and then stops and I then have to use the gmail app. Not sure what else to do.
Hello there gichup,
We'd like to help get both your iCloud Mail and Gmail accounts working right with Mail. That's great both devices are already up to date, as we can rule that out as a possible cause. While you may need to reach out to Google for further troubleshooting, we'll only take that step if needed. Let's rule out some other possible causes:
We eagerly await your responses to help us get this resolved.
Hello gichup,
No problem. We did want to provide the steps If you can't receive email on your iPhone, iPad, or iPod touch.
If the issue remains afterwards, the next step would be to contact Apple main support here: Get Support
Have a good one!
Hi, I deleted and then restored my emails (Mail and Gmail) and this solved the problem for just ONE day. Next day, Mail App was only updating iCloud emails - gmail emails weren’t updating. I seem destined to now learn to use 2 email Apps: Mail for iCloud and Gmail separately. Tried defaulting Gmail as the App but that also doesn’t solve it - iCloud mail doesn’t update.
Hey Jeremy, thanks. I’ve done the iPadOS14.1 update. I then defaulted to mail as the preferred email App for both Gmail and iCloud mail. There wasn’t any change in that the problem persists. I have tried getting off WiFi to only use Cellular. Still no change.
Gmail and iCloud webmail still work fine. Not sure what else to do.
Hey gichup,
Thanks for letting us know you've already tried adding/deleting your Gmail account in Mail. Let's clear up the following to continue helping us determine the next steps:
Please let us know what you find, and the results will help us determine our next steps. Take care.
gmail doesnt update on mail app after ios14.0.1
