IOS 14 iPhone X 256Gb No longer displays images for contacts under the info area but shows in imessage

This issue has occured before and I have given up with Apple Support ...

Basically when you click the info on any contact it appears it no longer displays the images so I have to go into the message and scroll through - Apple's solutions the usual reset restore erase DFU etc etc rather than diagnosing an issue that just needs som eproper diagnostics their solution if that doesnt work is it must be a defective phone.

Yet this happened when I upgraded to one of the IOS 13's and then surprisingly they provided a fix clearly its been broken again but won't be admitted

Anyone else have any sensible ideas my issue is I cannot afford to loose my imessages and / app data

so starting from new isn''t an option anymore as said I have tried all the usual resets formats dfu mode fresh clean installs etc etc to me it is definitely something as simple that somehow the update just breaks the link in the code between the info screen and the images tied to that contact/imessages