icloud help, my account was hacked

Ketokev Said:

“icloud help, my account was hacked”

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Securing Your Account:

I. Use a new eMail Account for Apple:

From everything I’ve read above - I recommend one more thing in regards to credentials: create a new eMail address and assign it to Apple.

Consider Modifying your Credentials:

• Modify: your login credentials (Using Both a New eMail and a New Passwordfor each and all sites)
• Associate: a different method of payment to your account
• Enable: Two-Factor Authentication for Apple ID and for all other accounts that have such an applicable option

II. Report the eMail:

Yes. This eMail you speak of seems no more than a phishing scam scam. So, report this to Apple and the Government (if an option):

A. To Apple: Forward the message to: reportphishing@apple.com

B. To the U.S.A. Government: (In the US. Only): Report Phishing Scams' Info at www.ftccomplaintassistant.gov

Then...

II. Remove the Message: from your Trash and your Archive folders.

iCloud email is also vulnerable to phishing attempts. Just like there was an Apple warning about phishing phone calls earlier in the year. Apple is incredibly secure and is constantly looking to increase levels of security. As Users we have a responsibility to be hyper aware of details , to be conscious of who has our iCloud email and how it is used. To never click on unknown links, eg. COVID has also unfortunately, brought out lots of bad actors and scammers. In all walks of life. You no longer need to be “high profile” or have lots of money to be subject to such attempts. It’s very sad but seems to be true. This is only my own opinion and experience .

Apple uses Two-Factor Authentication. Try turning that on.

You'll need a phone number, and a email address.