You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ipad 3 disable


I forgot my iphone passcode, so after trying for many times it said to connect to itunes. I don't have access to a computer that has itunes and when I try to install it, something goes wrong. All my attempts have failed.

I read something about enabling an iphone by erasing data from "find my iphone", but a problem arises. It says that the data will be erased only if the device is connected to the internet. How do I conncect my disabled iphone to the internet?

Posted on Oct 14, 2020 3:11 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 14, 2020 3:18 AM

These are the instructions you should perform:--> If you forgot the passcode on your iPad, or your iPad is disabled

In your situation, if you don't have neither a computer running iTunes nor a wifi network with Internet access, you can ask for help at an Apple Store or Authorized Service Provider. Make an appointment in advance.

Regards

Giulio


2 replies
Question marked as Top-ranking reply

Oct 14, 2020 3:18 AM in response to farhadmia

These are the instructions you should perform:--> If you forgot the passcode on your iPad, or your iPad is disabled

In your situation, if you don't have neither a computer running iTunes nor a wifi network with Internet access, you can ask for help at an Apple Store or Authorized Service Provider. Make an appointment in advance.

Regards

Giulio


Oct 14, 2020 3:23 AM in response to farhadmia

If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Use of a PC/Mac is unavoidable, but the computer doesn’t have to be your own - that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be delighted to assist.


You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

ipad 3 disable

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.