Parental password change

I need to change the parental/screen time password on an iPhone 11.

the “change screen time password “ option is not in the screen time section of settings I’m wondering how I change it


thanks in advance

Posted on Oct 14, 2020 8:32 AM

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Question marked as Top-ranking reply

Posted on Oct 19, 2020 10:09 AM

Hey LittleMissKay,


We see you're having some trouble with your parental control passcode, and we'll be happy to help work with you on this.


Check out this article for steps on changing that passcode: If you forgot your Screen Time passcode


Specifically, the section for changing through Family Sharing:


  • Make sure that the family organizer's device is updated to iOS 13.4 or iPadOS 13.4 or later.
  • On the family organizer's device, go to Settings > Screen Time.
  • Scroll down and choose a child’s name under Family.
  • Tap Change Screen Time Passcode, then tap Change Screen Time Passcode again. You might be asked to authenticate with Face ID, Touch ID, or your device passcode.
  • Enter a new Screen Time passcode, then enter it again to confirm.


If you continue to have trouble, please reach out to us here: Get Support


Have a great day!

1 reply
Question marked as Top-ranking reply

Oct 19, 2020 10:09 AM in response to LittleMissKay

Hey LittleMissKay,


We see you're having some trouble with your parental control passcode, and we'll be happy to help work with you on this.


Check out this article for steps on changing that passcode: If you forgot your Screen Time passcode


Specifically, the section for changing through Family Sharing:


  • Make sure that the family organizer's device is updated to iOS 13.4 or iPadOS 13.4 or later.
  • On the family organizer's device, go to Settings > Screen Time.
  • Scroll down and choose a child’s name under Family.
  • Tap Change Screen Time Passcode, then tap Change Screen Time Passcode again. You might be asked to authenticate with Face ID, Touch ID, or your device passcode.
  • Enter a new Screen Time passcode, then enter it again to confirm.


If you continue to have trouble, please reach out to us here: Get Support


Have a great day!

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Parental password change

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