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Repetition of the problem in iphone 11 promax

good morning


i bought i phone 11 promax first of novamber 2019 and found production problem in the phone the wideangle not work and the camera photo seems damaged and apear multicolurs, because Covid -19 condition and closing all marketing i failed to contact with the agent finally i visited Apple agent ( Alef) in KSA -Riyadh and descrept the proplem to the employer, then they change the telephone by repaired one (he told me that the phone is replaced and i discovered warranty decrease 2 months less that the period of warranty of the phone i bought it) now the current phone have same problem of the camera (as attached photo).


so i request chang the phone by new one because the problem Repetition indecated that there is problem in quality control of the maintenance process.


i hope this problem solve quicly because i have a Difficult experience since i buy the phone upto now.


I trust that Apple will solve this issue.


thank you.

wael


[Personal Information Edited by Moderator]


Posted on Oct 15, 2020 12:47 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 15, 2020 12:57 PM

Hello,

You will need to have your phone checked and repaired. Try to find a location that is open:

Find Locations

Also see:

iPhone Repair

Good luck.

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Repetition of the problem in iphone 11 promax

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