Repetition of the problem in iphone 11 promax

good morning


i bought i phone 11 promax first of novamber 2019 and found production problem in the phone the wideangle not work and the camera photo seems damaged and apear multicolurs, because Covid -19 condition and closing all marketing i failed to contact with the agent finally i visited Apple agent ( Alef) in KSA -Riyadh and descrept the proplem to the employer, then they change the telephone by repaired one (he told me that the phone is replaced and i discovered warranty decrease 2 months less that the period of warranty of the phone i bought it) now the current phone have same problem of the camera (as attached photo).


so i request chang the phone by new one because the problem Repetition indecated that there is problem in quality control of the maintenance process.


i hope this problem solve quicly because i have a Difficult experience since i buy the phone upto now.


I trust that Apple will solve this issue.


thank you.

wael


[Personal Information Edited by Moderator]


Posted on Oct 15, 2020 12:47 AM

Reply

Similar questions

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Repetition of the problem in iphone 11 promax

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.