Apple HomeKit Secure Video/Arlo Pro3

I would like to know the process of contacting Apple regarding devices listed as compatible with Apple HomeKit Secure Video, i.e. Arlo Pro 3. I purchased them based on working with HomeKit and being on this list: https://www.apple.com/ios/home/accessories/#section-camera.

After chatting with Arlo support and getting this response:

Thank you. Just to make sure I understand your concern correctly. Based

on what you've mentioned you are unable to utilize the secure video

feature. Please know that as of the moment, we don't have devices yet

that supports Apple Secure Video. May be in the future but now, we don't

received any information yet from the Engineers Team.

I'm a little frustrated and would like Apple to remove non-compliant devices from the list. Is there any hope or is this a worthless pursuit.