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Can’t send SMS to non iPhone users

My iPhone XS Max plus won’t send SMS to non iPhone users. I thought maybe it was the device but my work phone (iPhone 6) won’t either so I have to assume the network or WiFi is the problem. I have tried doing it both ways. I have reset phone and network and still no resolve. Any help?

iPhone XS Max

Posted on Oct 16, 2020 3:43 PM

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Question marked as Top-ranking reply

Posted on Oct 16, 2020 4:00 PM

kandyfromhuntsville wrote:

My iPhone XS Max plus won’t send SMS to non iPhone users. I thought maybe it was the device but my work phone (iPhone 6) won’t either so I have to assume the network or WiFi is the problem. I have tried doing it both ways. I have reset phone and network and still no resolve. Any help?

Start here If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support


if the link doesn't work contact your cell phone provider SMS is their feature.

1 reply
Question marked as Top-ranking reply

Oct 16, 2020 4:00 PM in response to kandyfromhuntsville

kandyfromhuntsville wrote:

My iPhone XS Max plus won’t send SMS to non iPhone users. I thought maybe it was the device but my work phone (iPhone 6) won’t either so I have to assume the network or WiFi is the problem. I have tried doing it both ways. I have reset phone and network and still no resolve. Any help?

Start here If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support


if the link doesn't work contact your cell phone provider SMS is their feature.

Can’t send SMS to non iPhone users

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