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Apple Music keeps crashing on MacBook Pro with Catalina 10.15.7 even after reinstalling OS

I've checked similar questions, did disk utility first aide to no avail. it also crashed on safe mode. then I used MacOS recovery to reinstall the OS (took almost 1 hr). still the same problem.

this first occurred 2 weeks ago, starting with crashing on the second song then crashing seconds into a song. eventually I reinstalled the system but the problem persists (but so far after playing a complete song).

otherwise the laptop functions properly (before and after reinstallation). I use Apple Music heavily, including to DJ. this is a serious issue. please help. thank you.


here's the start and end of the system problem report. full text in additional text


Process: Music [702]

Path: /System/Applications/Music.app/Contents/MacOS/Music

Identifier: Music

Version: 1.0.6 (1.0.6)

Build Info: MusicDesktop-1000006010000~1

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Music [702]

User ID: 501


Date/Time: 2020-10-17 16:32:05.321 +0530

OS Version: Mac OS X 10.15.7 (19H2)

Report Version: 12

Bridge OS Version: 4.6 (17P6610)

Anonymous UUID: 5D627674-9692-C082-0478-DAA76A619104


Time Awake Since Boot: 690 seconds


System Integrity Protection: enabled


Crashed Thread: 24


Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_INVALID_ADDRESS at 0x00007fdb3e98a000

Exception Note: EXC_CORPSE_NOTIFY


Termination Signal: Segmentation fault: 11

Termination Reason: Namespace SIGNAL, Code 0xb

Terminating Process: exc handler [702]

=========== ======= =======

TOTAL 2.2G 2646

TOTAL, minus reserved VM space 2.0G 2646


Model: MacBookPro15,2, BootROM 1037.147.4.0.0 (iBridge: 17.16.16610.0.0,0), 4 processors, Quad-Core Intel Core i5, 2.4 GHz, 8 GB, SMC

Thunderbolt Bus: MacBook Pro, Apple Inc., 47.4


MacBook Pro 13”, macOS 10.15

Posted on Oct 17, 2020 4:29 AM

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Apple Music keeps crashing on MacBook Pro with Catalina 10.15.7 even after reinstalling OS

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