com.apple.audio.InfoHelper ERROR (while launching Final Cut X Pro version 10.6.5)

Got an Error "com.apple.audio.InfoHelper unexpectedly quit" while launching Final Cut X Pro. Recently updated OS to Ventura 13.3.1 and deleted some caches.

I use Mac M1 PRO 16 RAM.

Note: it's impossible to delete com.apple.audio.InfoHelper


Would be pleased for any help. Error report Below.


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Translated Report (Full Report Below)

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Process: com.apple.audio.InfoHelper [3111]

Path: /System/Library/Frameworks/AudioToolbox.framework/XPCServices/com.apple.audio.InfoHelper.xpc/Contents/MacOS/com.apple.audio.InfoHelper

Identifier: com.apple.audio.InfoHelper

Version: 1.0.1 (1)

Build Info: CoreAudioServices_executables-1319089000000000~36

Code Type: ARM-64 (Native)

Parent Process: launchd [1]

Responsible: Final Cut Pro [3108]

User ID: 501


Date/Time: 2023-04-29 15:38:57.9517 +0300

OS Version: macOS 13.3.1 (22E261)

Report Version: 12

Anonymous UUID: C6667D5F-4E25-FEEA-B431-2E7028060A26


Sleep/Wake UUID: 7DC7905A-F953-4D15-AD5E-AFF93DC11085


Time Awake Since Boot: 4700 seconds

Time Since Wake: 3296 seconds


System Integrity Protection: enabled


Crashed Thread: 0 Dispatch queue: com.apple.main-thread


Exception Type: EXC_BAD_ACCESS (SIGBUS)

Exception Codes: UNKNOWN_0x101 at 0x000000000000004f

Exception Codes: 0x0000000000000101, 0x000000000000004f


Termination Reason: Namespace SIGNAL, Code 10 Bus error: 10

Terminating Process: exc handler [3111]


VM Region Info: 0x4f is not in any region. Bytes before following region: 68719476657

REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL

UNUSED SPACE AT START

--->

commpage (reserved) 1000000000-7000000000 [384.0G] ---/--- SM=NUL ...(unallocated)

...

MacBook Pro 14″, macOS 13.3

Posted on Apr 29, 2023 5:57 AM

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Question marked as Best reply

Posted on Apr 29, 2023 7:08 AM

Thx a lot!


I used this tutorial https://youtu.be/csFC9en4DD0 (removed all audio plugins) and it worked!

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com.apple.audio.InfoHelper ERROR (while launching Final Cut X Pro version 10.6.5)

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