live photo and video cannot play on PC

Photos, live photos and videos in iphone 7 plus can be played on the device but once transferred to my laptop, it displays error message; 'This file isn't playable. That might be because the file type is unsupported, or the file extension is incorrect, or the file is corrupt.' I am running Windows 10 on Lenovo Yoga C940.

Windows, Windows 6

Posted on Oct 17, 2020 2:17 PM

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1 reply

turingtest2

Level 10

278,297 points

Oct 18, 2020 4:02 AM in response to Chefmann

Try this post: https://discussions.apple.com/thread/250225270?answerId=250418738022#250418738022.

You might also find VLC useful.

tt2

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live photo and video cannot play on PC

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