Whatsapp Business App Space Issue

I have Whatsapp Business with Everything deleted in it. However, under iPhone Storage Settings. It shows Whatsapp Business takes 50GB of Space.

Device: iPhone X

iOS: 14

This issue makes my phone storage jumps 50GB while it has nothing. To be clear "Documents and Data" takes 49.8GB not the App.

iPhone X, iOS 14

Posted on Oct 18, 2020 2:14 AM

Similar questions

WhatsApp- When trying to backup my chats… WhatsApp is stuck in ‘preparing’ my WhatsApp normally backs up automatically (set as daily) received a notification that it hadn’t backed up since Monday when I tried to back it up manually, it’s stuck in ‘preparing’ Things I have tried:- checked storage which has 98GB free space soft reset on iPhone toggled off/on wi-fi , Bluetooth, airplane mode reset Network Settings on iPhone In settings on iPhone, in iCloud , toggled off WhatsApp app then whilst it’s still off, soft reset my iPhone again, toggled WhatsApp back on again in iCloud and tried to backup WhatsApp again, but it’s still stuck in ‘preparing’ Any ideas to resolve this issue, would be much appreciated Thanks
10736 8
What’s app back up Hi my what’s app back up is stuck on preparing for a week now. I have checked the iCloud and storage space, toggled the what’s app on iCloud off then on again, reset network settings etc but nothing works. I have more than enough space left too as I’m on 200gb
9872 43

2 replies

SravanKrA

Level 10

438,224 points

Oct 18, 2020 2:17 AM in response to 3.9.3

Delete the app and re-install for the best result.

SravanKrA

Level 10

438,224 points

Oct 18, 2020 2:17 AM in response to 3.9.3

Take a fresh backup of WhatsApp media.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Whatsapp Business App Space Issue

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up