Trackpad Haptic Feedback not working

Hello everyone,


I've noticed since a day ago that the Haptic Feedback on my 2019 Macbook Pro, with Touch bar, doesn't work. I still press on the Trackpad like usual, everything works, but there isn't haptic feedback. It's a bit hard to use, for example when force clicking to look something up, or opening folders. I am not used to pressing hard on the trackpad, and not feeling anything. Here, it's not tap instead of click. I am still clicking the trackpad, it's just that there isn't haptic touch anymore. Can anyone help me please?

I've contacted Apple support and performed SMC and NVRAM reset; however, I didn't hear any startup sound like the Advisor told me when performing the NVRAM reset.

Thank you in advance.

Looking forward to hearing some solutions from anyone!

MacBook Pro 13″, macOS 10.15

Posted on Oct 18, 2020 3:15 AM

Reply
2 replies

Oct 18, 2020 7:21 PM in response to Filip1406

Seems the product should have an appointment for expert to diagnostic

test and hope that any defect behind the symptoms would appear so it

could get the cause of the issue repaired.


To see an 'escalation' beyond the first levels of interaction, is likely required.


Since most who reply in these communities are volunteer helpers as part

of an informal 'peer-to-peer' segment of visitors, as users of Apple's online

Support Communities; try and contact official Apple Support directly.


Have to assume your product has some AppleCare coverage, or if this

problem arose after initial complimentary time-frame before first year

of ownership; the an Apple product warranty could cover the repair.


Hopefully the matter will be resolved.

Take care & happy trails!🌞🎣

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Trackpad Haptic Feedback not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.