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Hi all,
is there a way to report a faulty device to Apple? My device is mophie powerstation plus universal battery (6000 mAh) purchased it via Apple website.
I tried to key in serial number of mophie powerstation device but the website is saying S/N is not valid. How do i contact Apple to get a replacement?
Thank you.
Hey Michael_Soe,
In reviewing your post, we see that you purchased a Mophie universal battery, but it is no longer working as expected.
While the item was purchased via the Apple site, you would reach out to the manufacturer of the product for a warranty claim or replacement options. This article covers a bit more detail: Contact a third-party vendor.
Take care.
Faulty mophie powerstation plus universal battery (6000 mAh)
