Macbook pro won't start

SaparP wrote:

Suddenly my macbook failed and I can't get it restarted. I keep seeing a black screen and the fan is not spinning. I have already tried the different key combinations and disconnected everything from the motherboard. The LED light of the magsafe stays green, when I disconnect the battery it turns orange. My battery needed to be replaced, but I've been using the charger most of the time. Could this be a battery problem or rather the motherboard or something else?

Macbook pro retina 13 - early 2015

If your Mac doesn't turn on

https://support.apple.com/en-us/HT204267

If your Mac doesn't start up all the way

https://support.apple.com/en-us/HT204156


If your Mac starts up to an Apple logo or progress bar

https://support.apple.com/en-us/HT207019

SaparP wrote:

Thx, but nothing of above things seems to work. The screen remains black and it doesn't start.

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/

Outside the USA

https://locate.apple.com/country

From iOS device using the app to make a online Genius Bar appointment is easy: 

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8

(note: due to the temporary closure of Apple Stores and the staggered reopening there may be some delays.

 ref: https://www.apple.com/shop/browse/store/temporary_closures )

 “Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online.”  Start a service request https://support.apple.com/mac/repair/service

Call Customer Support  (800) MY–APPLE (800–692–7753) 

or on line  https://getsupport.apple.com/

or call  AppleCare Support at 1-800-APLCARE (800-275-2273)

Get your Mac ready for service - Apple Support   https://support.apple.com/en-us/HT209095