iPhone X Display Issue

Does your iPhone has any damage which impairs the ability to complete the repair, such as a cracked screen? If so, that issue will need to be resolved prior to the service. In some cases, there may be a cost associated with the additional repair.

Apple may restrict or limit repair to the original country or region of purchase. Are you trying to get a repair in a different country than the one you purchased it in?

I would Contact - Official Apple Support to resolve this issue.

I have the same problem. My iphone X touch got unresponsive and apple sent me to their authorized service center for warranty repairs. The service center rejected my repair without a clear explanation. I have no external damage or liquid damage of any kind. Their "expert opinion" was that they tried to replace the screen and that didn't fix the issue so there must be some other problem in the phone!

See my post here https://discussions.apple.com/thread/251893317?page=1

I pulled this information from iPhone X Display Module Replacement Program for Touch Issues - Apple Support

Thats not true. You can avail of apple's limited service repair warranty globally. If It's under the apple service program they will repair wherever there is an auhtrized service/repair center. I am going through the same issue.

Yes I agree about additonal damage hampering repairs. But at least in my case I did not have any damge physical or internal liquid damage, even confirmed by the service center.

It just seems like they couldnt repair my iphone X, so they gave an excuse of some other damage that nobody can verify.

Also in original OP case @RishabhMadaan, they have made his phone in an even worse condition then he submitted. You should contact apple support via chat and escalate the issue to service manager. OR In india their number is 000800 1009009 and then press # and input your case ID. Hopefully some service manager will listen to yuor voicemail and contact you back.

Good luck