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Hi, I have a problem with my iPhone X...
The Ringer and alerts sound control just turns down the volume by it self...
This really annoys me because I can’t hear my alarms, and when I get a notification.
The “Change with buttons” & “Face-ID Attention aware” has never been on.
I am using the latest IOS 14.0.1 Software
Can anyone help me?👍🏼
Regards
Nicki
iPhone X, iOS 14
Hi there Nicki943,
Thanks for reaching out to Apple Support Communities. It sounds like you've run into an issue with the ring and alert volume on your iPhone. We know how important it is to hear your notifications. We'll be happy to help.
To start, let's back up and update to the latest iOS version. You should see an update available in: Settings > General > Software Update. This page can guide you: Update your iPhone, iPad, or iPod touch.
Cases can sometimes apply slight pressure to the volume buttons. To test this, remove your case, if applicable and test without it.
Disable Attention Aware features and test without them: About Attention Aware features on your iPhone X or iPad Pro If it doesn't happen with those features disabled it would be considered expected behavior for the model you have. We hope this helps.
Take Care!
Hi there Nicki943,
Thanks for reaching out to Apple Support Communities. It sounds like you've run into an issue with the ring and alert volume on your iPhone. We know how important it is to hear your notifications. We'll be happy to help.
To start, let's back up and update to the latest iOS version. You should see an update available in: Settings > General > Software Update. This page can guide you: Update your iPhone, iPad, or iPod touch.
Cases can sometimes apply slight pressure to the volume buttons. To test this, remove your case, if applicable and test without it.
Disable Attention Aware features and test without them: About Attention Aware features on your iPhone X or iPad Pro If it doesn't happen with those features disabled it would be considered expected behavior for the model you have. We hope this helps.
Take Care!
Ringer and alerts sound keeps turning down the volume...
