Every time I set the volume for my Ringer and Alerts, at the end of the day it turns it all the way back to no sound. I don't have the feature for change with buttons on right now, but I am worried that if I forget one night, my alarm won't go off in the morning because of the sound changing on me.
Any suggestions? Is this a known issue?
iPhone 12, 14
Hi Lizardbooks,
Thanks for using Apple Support Communities. We understand you're experiencing an issue with volume changing unexpectedly. We certainly understand your concern, and we're happy to help.
To start, if there's an available iOS update, we recommend updating and testing if this behavior continues. You can see how to update using the steps here: Update your iPhone, iPad, or iPod touch
Also, test if this same behavior happens if you turn off the "Attention Aware" features. You can do that in Settings > Face ID & Passcode.
If you're using any headphones or Bluetooth devices with your iPhone, we'd also like to have you disconnect those and test if the same behaviors happens.
We look forward to hearing the results, thanks.
Hi Lizardbooks,
Thanks for using Apple Support Communities. We understand you're experiencing an issue with volume changing unexpectedly. We certainly understand your concern, and we're happy to help.
To start, if there's an available iOS update, we recommend updating and testing if this behavior continues. You can see how to update using the steps here: Update your iPhone, iPad, or iPod touch
Also, test if this same behavior happens if you turn off the "Attention Aware" features. You can do that in Settings > Face ID & Passcode.
If you're using any headphones or Bluetooth devices with your iPhone, we'd also like to have you disconnect those and test if the same behaviors happens.
We look forward to hearing the results, thanks.
Why am I not able to disable the haptics feature that keeps turning my volume down? They say it is headphone safety and it was suggested this was due to certain countries and regions. Is this a US law of some sort? As far as it being headphone safety, it is turning it down on all my bluetooth devices - 3 of which are NOT headphones. I am hard of hearing and so this device is making it very difficult for me to just listen to my music. Anybody know the bottom line on this?
I just tried that yesterday and it turned down my music today. I sure hope they remove this in the next software update because it is a daily irritation. It is also flawed - I rarely use my bluetooth ear buds. I have 3 other bluetooth devices I use that are external speakers.
I am already hard of hearing so this is not saving my ears! Its just making it harder for me to listen to and enjoy my music.
Thank you! I had to go with the turning off the "Attention Aware" feature. But why would that not be under sounds? So far iPhone12 does not seem as intuitive as past iPhones.
Did you go to Face ID & Passcode and turn off the “Attention Aware Features”? That’s how I got it to stop changing my volumes
I will try that. I couldn't get any instructions anywhere online. I hope it works for me also! Thank you so much
iphone 12 sounds and haptics
