Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Login Issues

Hi,


I'm finding that when I power on my macbook air it prompts me to login twice, as I go to enter the password the second time the screen changes and i'm logged in?


Why does it ask me to login twice and then instantly transport me to desktop as i'm typing? How can I get this to stop coming up?


Thanks


MacBook Air 13″, macOS 10.15

Posted on Oct 20, 2020 12:23 AM

Reply
Question marked as Best reply

Posted on Oct 20, 2020 1:14 PM

This can happen if you wake the laptop when using Filevault. It can also happen during a regular boot (again using Filevault) if your user account and Filevault have become "disconnected", but this usually only occurs when the password has been changed. If the second condition applies, then I can provide instructions to realign the passwords for the user account & Filevault.

1 reply
Question marked as Best reply

Oct 20, 2020 1:14 PM in response to stupachup

This can happen if you wake the laptop when using Filevault. It can also happen during a regular boot (again using Filevault) if your user account and Filevault have become "disconnected", but this usually only occurs when the password has been changed. If the second condition applies, then I can provide instructions to realign the passwords for the user account & Filevault.

Login Issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.