trying to add email with works on my webpage but Mac Mail doesn't recognize email or password
trying to add MIdco email and Mac mail doesn't recognize my password or email. Works fine on Midco webmail.
MacBook Pro 16″, macOS 10.15
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User profile for user:
mingoslkd
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Community Specialist
Hi D9B11,
Welcome to Apple Support Communities. We understand you're unable to add an email account in the Mail app of your Mac.
Having the ability to access your emails is important, in order to complete your daily tasks. We'll be happy to help.
We suggest to review the mail settings for your email account and see if you can manually add it in the Mail app. Here's a link to gather the details of the mail settings: Mail Settings Lookup
Then, see if you can add your email account in the Mail app: Add an email account to Mail on your Mac
Please let us know if that helps.
Kind regards.