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cshaddock Author

Level 1

66 points

MacOS Big Sur Safari 14 Google Meet wired EarPods poor audio

My wife is running the latest OS on her Mac, attempted to connect to a google meet, but experienced intermittent crackling and audio she when using her EarPods mic connected to the headphone jack on there Mac. The audio issues were experienced when she was listening to someone talk and the other person on the meeting call said they couldn't understand her claiming she was "breaking up". She tried multiple EarPods getting the same results. We tested to narrow down issue. We joined a google meet using Safari and experienced the audio issues. We joined a Zoom meeting using Safari and experienced no audio issues. We tested joining a google meet using the latest Chrome and experienced no audio issues. We joined a Zoom meeting using latest Chrome and experienced no audio issues.

So, In our experience, there is an audio issue when using Apple EarPods during Google Meets while using Safari.

Additionally, on my Mac, also running the lates OS, using the same EarPods, connected to a google meet using Safari and the audio issues presented.

This is more of a shared observation but if you have any other ideas for me to test or can reproduce maybe share that here.

MacBook Pro 15”, macOS 11.0

Posted on Oct 21, 2020 10:50 AM

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83 replies

Nov 30, 2020 8:14 AM in response to cshaddock

same here , it only stops after like 1 minute of being in the meet.

Dec 1, 2020 2:39 AM in response to cshaddock

Same issue with Google Meet, Safari (M1 MacBook Air) and a Bose On-Ear Soundtrue Headset connected with cable. Works fine with other browsers or video conferencing tools.