You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
How do I fix my phone not to keep going to silent mode by itself
the switch on the left is always on and the button for volume control is always off
yet my phone keeps going into silent mode or volume goes to nil by itself
iPhone 11 Pro Max, iOS 14
Hi there jonny4u,
We understand you're experiencing an issue with the volume changing unexpectedly on your iPhone 11 Pro, and we'd like to see if we can assist.
To get started, confirm your iPhone is up to date: Update your iPhone, iPad, or iPod touch
If the issue persists, remove any case on the iPhone and check again.
If you have Attention Aware Features enabled on your iPhone, this may explain the behavior: About Attention Aware features on your iPhone X or iPad Pro
We also suggest making sure Do Not Disturb is disabled and not scheduled: Use Do Not Disturb on your iPhone, iPad, and iPod touch
Additionally, check if the issue occurs without any wired or wireless accessories that have volume controls connected.
Finally, try enabling Change with Buttons in Settings > Sound & Haptics, and check for the issue again.
Thanks!
Hi there jonny4u,
We understand you're experiencing an issue with the volume changing unexpectedly on your iPhone 11 Pro, and we'd like to see if we can assist.
To get started, confirm your iPhone is up to date: Update your iPhone, iPad, or iPod touch
If the issue persists, remove any case on the iPhone and check again.
If you have Attention Aware Features enabled on your iPhone, this may explain the behavior: About Attention Aware features on your iPhone X or iPad Pro
We also suggest making sure Do Not Disturb is disabled and not scheduled: Use Do Not Disturb on your iPhone, iPad, and iPod touch
Additionally, check if the issue occurs without any wired or wireless accessories that have volume controls connected.
Finally, try enabling Change with Buttons in Settings > Sound & Haptics, and check for the issue again.
Thanks!
Thank you kindly
I will try
my Bluetooth is switched off because I thought that could be a problem
my sound snd haptics are switched off not to change with buttons
I will activate it
thank you for going out of your way to help me
much appreciated
will switch on the button for sounds and haptics
I thought it had to be off not to interfere with my volume 🙏
jonny4u,
Thanks for giving those steps a try.
Should the issue with the volume changing unexpectedly persist after those steps, reach out for additional assistance here: Get Support
Cheers!
Silent mode iphone11 pro
