Ipad stuck on apple ID set up screen

I've reset my wife's ipad and set it up for me. My apple ID is correct and live, but screen on ipad is stuck on set up apple ID screen. Held home key and power button to soft reset but just starts apple ID setup again then gets stuck again. Any ideas?


iPad, iPadOS 14

Posted on Oct 21, 2020 2:37 PM

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Question marked as Top-ranking reply

Posted on Oct 29, 2020 8:33 AM

Hi Carl316,


It sounds like your iPad is repeatedly asking to set up your Apple ID at the set up screen and you cannot get past it. We would recommend putting your device into recovery mode and setting it up again with this article:


If you can't update or restore your iPhone, iPad, or iPod touch


Let us know how that goes! Take care.

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Ipad stuck on apple ID set up screen

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