AirPods Pro DIY Repair Service

I recently received my replacement AirPods Pro. When packing up the broken one to send back to Apple, the instructions state that I should seal the box with the tape provided. As far as I know I never got any tape with which to seal the package. Does anyone else have a similar experience or does anyone know where in the original package Apple included the aforementioned tape?

Posted on Oct 21, 2020 9:32 PM

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Posted on Oct 21, 2020 9:43 PM

It may be possible that Apple did not include the small piece of tape for the return. You can simply substitute any packing tape in its place to secure the package. Alternatively, you can contact Apple Support again to have them ship you a new shipping box w/ tape.

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AirPods Pro DIY Repair Service

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