watch video, it keep lagging/freezing/hanging for around half second, audio is fine

MacBook Pro macOS Catalina 10.15.7. Just got this laptop for 2 days.

Have this issue on Safari and Chrome both. And not only play YouTube other video streaming websites have same issue. horrible experience.

Delete chrome, delete all safari extensions have no any help.

MacBook Pro

Posted on Oct 22, 2020 11:20 AM

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2 replies

Oct 22, 2020 11:53 AM in response to Meepangzi

Is this mac new, or just new to you?

The problem could, of course, be caused by a poor internet connection.

If not that, then there is almost certainly a software conflict.

Please run Etrecheck and post its full report here. Use the "additional text" button and paste the report into the text box.

Meepangzi Author

Level 1

9 points

Oct 22, 2020 5:28 PM in response to Luis Sequeira1

Thank you very much! No internet connection problem for sure. And this Mac is new.

EtreCheck Result

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watch video, it keep lagging/freezing/hanging for around half second, audio is fine