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Level 1

8 points

Can’t use iPhone

someone please help. My iPhone11 won’t let me use it because a phone number keeps appearing with call or cancel underneath it. Every time I hit the cancel button it just comes back up and when I hit the call button it does nothing. I’ve tried to turn it off but I can’t because of the number won’t let me use the screen. Has anyone ever experienced this before? If anyone knows how to fix it please help me

thank you

iPhone 11, iOS 14

Posted on Oct 22, 2020 12:34 PM

Top-ranking reply

sberman

Level 10

268,107 points

Posted on Oct 22, 2020 12:35 PM

Force restart the iPhone as follows:

Press and quickly release the volume up button
Press and quickly release the volume down button
Press and hold the power button until the Apple logo appears

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Can’t use iPhone

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