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User profile for user: lelepansardi
lelepansardi Author
User level: Level 1
4 points

iPad Pro 11'' 2018, problems with external HD

I everybody, I have a problem with my iPad Pro 11'' 2018;

Iim trying to connect an external Hard Disk to it using an Type-C hub, but it doesn't work.

The hub work correctly because if I try to charge the iPad it do that, and if I connect a mouse through the USB port, the mouse is read from the Ipad and I can use it.

But if I try to connect the Hard Disk (Toshiba Canvio Basics 2TB) it’s like nothing’s connected to the iPad, even if the led on the HD is on.

Someone can help me? I'm pretty disperate


Posted on Oct 22, 2020 2:28 PM

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User profile for user: LotusPilot
LotusPilot
Community+ 2024
User level: Level 10
289,762 points

Posted on Oct 23, 2020 6:00 AM

For iPadOS13/14 to access external media, it must be formatted as FAT, FAT32 or exFAT (FAT64) for universal readability across Apple, Microsoft or Linux systems - or additionally APFS if only used with Apple systems. NTFS and other formats are not supported.


Additionally, for compatibility with iPadOS, the drive must only have only single data partition.


HDDs tend to more problematic with iPadOS than flash-based storage media - such as USB thumb-drives. You will likely need to provide additional power to the HDD via a powered USB hub - as the iPad will not be able to provide sufficient power.


Dependent upon your model of iPad, you will need to use an appropriate adapter (such as the Apple Lightning to USB3 Camera Adaptor - for devices that use a Lightning connector) or directly using USB-C for the most recent models of iPad Pro. When using USB-C, you may still need to use a self-powered HDD or powered USB hub to provide adequate power to the system.


I hope you find this to be helpful with troubleshooting and resolving the problem.


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User profile for user: LotusPilot
LotusPilot
Community+ 2024
User level: Level 10
289,762 points

Oct 23, 2020 6:00 AM in response to lelepansardi

For iPadOS13/14 to access external media, it must be formatted as FAT, FAT32 or exFAT (FAT64) for universal readability across Apple, Microsoft or Linux systems - or additionally APFS if only used with Apple systems. NTFS and other formats are not supported.


Additionally, for compatibility with iPadOS, the drive must only have only single data partition.


HDDs tend to more problematic with iPadOS than flash-based storage media - such as USB thumb-drives. You will likely need to provide additional power to the HDD via a powered USB hub - as the iPad will not be able to provide sufficient power.


Dependent upon your model of iPad, you will need to use an appropriate adapter (such as the Apple Lightning to USB3 Camera Adaptor - for devices that use a Lightning connector) or directly using USB-C for the most recent models of iPad Pro. When using USB-C, you may still need to use a self-powered HDD or powered USB hub to provide adequate power to the system.


I hope you find this to be helpful with troubleshooting and resolving the problem.


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iPad Pro 11'' 2018, problems with external HD

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