Itunes ringtone purchase
I purchased two ringtones and my phone is refusing to download the songs. I’ve restarted my phone, uninstalled ITunes and it will not work.
iPhone 8 Plus, iOS 13
User profile for user:
JRU2
User level:
Community Specialist
Hello there Ginger-Mama77,
Thanks for reaching out about your issue with your iTunes app. We'd like to see how we can help with your download. We understand the concern, and we want to help get those downloads started.
We'd first like to ask which device you're experiencing this issue with. Also, could you explain a bit more about what happens when you attempt to download content?
Do you experience this behavior with any other apps? This could be the App Store or the Mac App Store.
You can also try the suggested troubleshooting in these articles:
If you can't connect to the App Store, iTunes Store, or other Apple services
Let us know your findings and we'll be happy to continue.
Take care.