MacBook Pro 2019 - Crashing on shutdown when using external display.

Hi all,


I have a 2019 MacBook Pro (16”) connected to an external 4K monitor (with lid closed). When selecting ‘shutdown’ whilst using the monitor, the MacBook will freeze for a few minutes before firing up its fans and eventually force-powering off.


When I log back in, I’m always greeted with the ‘Your computer was restarted because of a problem.’ error.


I’ve also noticed that applications are crashing more frequently, but may just be a coincidence.


Any advice would be greatly appreciated.

MacBook Pro with Touch Bar

Posted on Oct 23, 2020 1:21 AM

Reply

Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook Pro 2019 - Crashing on shutdown when using external display.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.