'hpPostProcessing.bundle' malware?

Today I was working on my MacBook Pro and I wanted to print a document on an HP printer. When I pressed the 'print' button, Gatekeeper told me the following proces/application is malware and does harm to my Mac: 'hpPostProcessing.bundle'.


Normally I never have this issue when I want to print anything on the printer that I used today. Could anyone tell me if I need to assume that this process/application is really malware, or that I can assume that it is a 'false positive'?


Thanks in advance.

Posted on Oct 23, 2020 1:43 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 24, 2020 9:59 AM

User ewayte found the main reason. It's part of the link he supplied:


From sources familiar with the matter that HP Inc asked Apple to revoke its printer driver code-signing certificates. It appears this request backfired as it left users unable to print. A HP Inc spokesperson told us on Friday night:


We unintentionally revoked credentials on some older versions of Mac drivers. This caused a temporary disruption for those customers and we are working with Apple to restore the drivers. In the meantime, we recommend users experiencing this problem to uninstall the HP driver and use the native AirPrint driver to print to their printer.

90 replies
Question marked as Top-ranking reply

Oct 24, 2020 9:59 AM in response to nerak100

User ewayte found the main reason. It's part of the link he supplied:


From sources familiar with the matter that HP Inc asked Apple to revoke its printer driver code-signing certificates. It appears this request backfired as it left users unable to print. A HP Inc spokesperson told us on Friday night:


We unintentionally revoked credentials on some older versions of Mac drivers. This caused a temporary disruption for those customers and we are working with Apple to restore the drivers. In the meantime, we recommend users experiencing this problem to uninstall the HP driver and use the native AirPrint driver to print to their printer.

Oct 31, 2020 8:18 AM in response to Nilla-777

Another fix we have recently found is to delete the HP folder located in users library-printers, empty the trash bin and then restart the machine. After restarting the machine in printer & scanners delete the HP printer and reinstall using IP using the HP Jetdirect - Socket protocol. You will then be promoted if you would like to download the driver from apple. Once downloaded, the correct driver will be auto selected and you are able to print. I have done this on 3 Macs now running 10.15.7.

Nov 4, 2020 8:41 AM in response to LoveLoveLynn

I hope you've solved your problem by now, but you don't need to buy a new printer. I started to think that too but found help in the link below. Just follow this link to upgrade your HP printer software (via Apple) to 5.1. Then delete your printer and reinstall. It will work after that.


Problem solved (for me). I've downloaded the 5.1 driver from Apple. They have updated the drivers. After installation, I have to delete the printer in System Preferences, add it new and all works fine.


https://support.apple.com/kb/DL1888

Oct 26, 2020 2:08 PM in response to Jonathan Pite

No need to trash anything.


A fix was provided rather quickly. Do the following:


A. Get the most recent HP drivers, either from:


     ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essentials-S-5_14_8_4.pkg

          or

     HP Printer Drivers v5.1 for OS X

          or

     System Preferences > Software Update (if you don't see it, press Command+R)


B. Run the installer.


C. When the installer completes, go to System Preferences > Printers & Scanners, highlight the HP printer and remove it. Then add it back. This is necessary because otherwise it will continue to use the now unsigned drivers and it will appear that the problem has not been fixed. Apparently installing the update does not remove the old drivers.


A note on AirPrint: Your Mac may say it can’t find the AirPrint printer. If that should happen, reboot your router.

Nov 10, 2020 6:31 AM in response to gmd12

You did Not have to go buy a different printer. Almost none of the others who have posted on the now 6 pages of posts here had to do that.


---------

If you don't see it in Software Update, Apple now has it posted as a separate, manual download.


HP Driver update 5.1

https://support.apple.com/kb/dl1888?locale=en_US


--------

what you will need to do:

delete your old Printer Queue,

restart your Mac,

download new Drivers,

Add-A printer to get your full original functions back.


You should not have to fall back to generic postscript driver or AirPrint driver, but those remain as work-arounds.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

'hpPostProcessing.bundle' malware?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.