iPhone 12 stuck on setting up Apple ID

Hi guys,


I just recently joined Team Apple! This is my first iPhone, and I selected "manual setup".


I have been stuck on the "set up your Apple ID" for the past 30-ish minutes. I have tried to force restart twice, and still no change.


Is this normal? And if not, what are next steps?


Thanks!

iPhone 12, iOS 14

Posted on Oct 23, 2020 2:38 PM

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Question marked as Top-ranking reply

Posted on Oct 26, 2020 10:54 AM

Hi Andy!


They took me through the same process of updating + restoring, and in the end what worked for me was to complete the setup process without creating an Apple ID, and then creating/linking the Apple ID in settings after initial setup.


Let me know if this works for you!

24 replies

Dec 18, 2020 7:04 PM in response to tpupdike

I had the same problem and came here for solutions.. Someone below suggested turning off the wifi and trying again. That worked. I think what was happening is that I accidentally told the new phone 12 mini to restore the backup from the icloud and that was where it got stuck in a loop because I never setup icloud and so there was no backup there. Once the wifi was off I restarted it and it gave me the option to choose the location of the backup again and I went from the backup (of my last iphone) from itunes.

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iPhone 12 stuck on setting up Apple ID

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