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My iPhone 11 is frozen. Nothing happens when I push icons. Can’t answer calls. Can’t turn off. Can’t call

My iPhone 11 is frozen. Nothing happens when I push icons. Can’t answer calls. Can’t turn off. Can’t call

Posted on Oct 23, 2020 3:09 PM

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Question marked as Top-ranking reply

Posted on Oct 23, 2020 3:11 PM

Try the steps in this article:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If that does not help your phone might need service:

Contact Apple for support and service - Apple Support


Good luck!

3 replies

My iPhone 11 is frozen. Nothing happens when I push icons. Can’t answer calls. Can’t turn off. Can’t call

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