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my iphone 13 froze up

My iphone 13 is frozen. I can't open any apps and it won't receive calls. I can't even shut it down. How do I get it unstuck?


iPhone 13 Pro Max, iOS 15

Posted on Oct 31, 2022 1:48 PM

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Question marked as Top-ranking reply

Posted on Oct 31, 2022 1:50 PM

Try a forced restart. First take off any case. Then:


Press and very quickly release the volume up button. > Immediately press and very quickly release by the volume down button > Immediately press and hold down the side button and keep holding the side button until the Apple logo appears, release the side button. 


If your iPhone won't turn on or is frozen - Apple Support


3 replies
Question marked as Top-ranking reply

Oct 31, 2022 1:50 PM in response to lonnilml

Try a forced restart. First take off any case. Then:


Press and very quickly release the volume up button. > Immediately press and very quickly release by the volume down button > Immediately press and hold down the side button and keep holding the side button until the Apple logo appears, release the side button. 


If your iPhone won't turn on or is frozen - Apple Support


my iphone 13 froze up

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