How to delete this from my computer“ProductImprovementStudy.hptask” will damage your computer.
How to delete this from my computer“ProductImprovementStudy.hptask” will damage your computer.
MacBook Air 13″, macOS 10.15
How to delete this from my computer“ProductImprovementStudy.hptask” will damage your computer.
MacBook Air 13″, macOS 10.15
This is what I got from the HP community support when I posted my problem:
The solution is to download (and install) this package which will update drivers AND THE CERTIFICATE:
It is NOT the same as the driver package, Easy Start, or Easy Admin other people are recommending.
If the link comes up blank, try right clicking and saving it. If you install this package and still have trouble, try uninstalling your printer and reinstalling by going through Apple Logo (Upper Left of Screen)/System Preferences/Printers & Scanners.
Easy Admin did nothing. Easy Startup did nothing. 5.1 drivers did nothing. This worked for me!
I am having the same problem - I tried to install my HP printer on my new Mac Book Is there a way to stop this pop up until HP comes up with a fix?
I have the same issue. Very frustrating. Let's hope they get their certificate sorted. Annoying !!!
Unable to proceed without a fix
sounds good thank you but the link won't open. Goes to Firefox and won't open.
Sandra
I figured out how to get printer working. Just uninstalled my current printer and than reinstalled my current printer and success.
Thank you for the reply. I removed the printer from System Pref and I attempted the load load but got this message: "There was a problem connecting to the server “ftp.hp.com”."
Ugh...
Ah! Thank you. It's seems to have worked. Now I am too scared to re-install - ha!
Agreed - bigger concern is why it's happening...
I uninstalled my printer, restarted my computer and still getting the pop ups, so frustrating. Can someone help me please
I did not see anything and I am not at home right now where my printer is, I am traveling. Guess I will try and figure out when I get home from my trip.
Thanks
Kim
Is that the complete URL? It does not come up.
How do you delete this?
How to delete this.
Thank you Yaguno! I have the same issue.
Note : I am using Catalina 10.15.7. Are you sure yours is Mojave? the vision #s are the same.
Thanks!
How to delete this from my computer“ProductImprovementStudy.hptask” will damage your computer.