iPhone 12 not getting notifications

I set up my new device, and my notification settings are turned on and the same as my previous phone, but I am not getting notifications on the new device. My old device, connected to Wi-Fi, is getting notifications. Again the settings I checked and they are all the same on both devices.


Can someone please help me to get my notifications?


Thank you

Posted on Oct 23, 2020 7:39 PM

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Posted on Jan 7, 2021 11:15 PM

I had to restore my device and set it up as a new phone without transferring data back to it for it to work. If you have to do this, turn on all iCloud features before doing so (to migrate as much data as possible) and wait for everything to upload to iCloud. Go to Settings > Reset > Erase all Content and Settings and sign back in to iCloud during the setup. You will have some data loss and have to download apps manually but this is the only way I found it to work. Hope this helps.

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Jan 7, 2021 11:15 PM in response to mickeddie

I had to restore my device and set it up as a new phone without transferring data back to it for it to work. If you have to do this, turn on all iCloud features before doing so (to migrate as much data as possible) and wait for everything to upload to iCloud. Go to Settings > Reset > Erase all Content and Settings and sign back in to iCloud during the setup. You will have some data loss and have to download apps manually but this is the only way I found it to work. Hope this helps.

Jan 8, 2021 8:43 AM in response to Joy_M34

Hi--I am not an Apple expert. Try opening each app on your new phone and logging in. Then reset Bluetooth connection a couple of times. Then restart your Iphone once or twice.


Here's why that fixes some notification problems: your new Iphone is NOT automatically connecting to the apps with your log-in info (some of them accept face recognition so you have to go thru the steps on each app). You can see the apps and see the settings, but you can't tell they are NOT logged in on your new phone. Turning Bluetooth on & off and restart just clears out old settings.


It worked for me--I had same thing as you a few days ago--now it all works fine. Maybe Apple hasn't done a very good job telling new owners what steps they have to take with a new phone. Like many, I upgraded from Iphone 6--an ancient device that I knew very well. I had to figure the rest out myself. Hope this helps you.

Jan 15, 2021 4:21 PM in response to mickeddie

I had similar issue on iOS 14.3 - new iPhone 12 Mini not getting notifications; old iPhone 7 getting notifications. I got them working again (hopefully this is fixed long-term) by using Google account to sign out of my old phone. So I opened Gmail -> hamburger menu -> Settings -> click on email address -> Manage google account -> Security -> Your devices -> iPhone 7 -> Sign Out.


Not sure if this will be relevant to those missing out on non-logged in apps like CNN, but thought i'd share just in case.

Feb 1, 2021 10:04 AM in response to mickeddie

I have a new iPhone 12 and new I-watch 6 and was having the same problem. I transferee all my iPhone 6 information with iTunes backup and restore. Then on both iPhone 12 and on I-watch 6 I was no longer getting “notifications” from email on either device. I have used the same Hotmail address for 20 years. In Setting>Mail>Accounts>Hotmail, I deleted the Hotmail address then in “Add Account” added” a new account from the choices listed on the iPhone. I chose Outlook, then reentered my old Hotmail address. Problem was solved.





Feb 1, 2021 3:03 PM in response to mickeddie

I have a new iPhone 12 and new I-watch 6 and was having the same problem. I transfered all my iPhone 6 information with iTunes backup and restore. Then on both iPhone 12 and on I-watch 6 I was no longer getting “notifications” from email on either device. I
have used the same Hotmail address for 20 years. In Setting>Mail>Accounts>Hotmail, I deleted the Hotmail address then in “Add Account” added” a new account from the choices listed on the iPhone. I chose Outlook, then reentered my old Hotmail address. Problem
was solved.


May 17, 2021 8:37 AM in response to mickeddie

I figured it out!! If you go to Settings, Notifications, then the specific app, you should have: locked phone, notifications and banners checked. But then, look under the list of apps under Notifications, it only shows “Banners”…it doesn’t show Sounds and Badges. To fix this, you have to: Delete the App, Download the App again, open the new App, it’ll ask if you want to Enable Notifications?, say Yes. That’ll fix it! Now if you go look at Notifications under Settings, you’ll see it’ll show all: Banners, Sounds, Badges.

Jan 6, 2021 2:07 AM in response to moschissler

You do NOT have to log in to every application. A lot of them that have logins yes, you do have to log in to get the notifications. Not all of them and for many you may have saved the password and log in with Apple's password helper and it will have downloaded when you downloaded the backup. With a LOT of apps there isn't a log in, but you DO seem to have to OPEN AND CLOSE THE APP all the way to get notifications. By which I mean make sure you force close or swipe close or whatever the app. DO NOT open it and just go to the Home screen leaving it open in the background.

Feb 2, 2021 9:03 AM in response to mickeddie

I was having the same issue regarding notification settings. I was used to getting the banner when text messages or other apps would come through. I have the iPhone 12 Pro Max. You have to go into settings- then notifications- and you must click on each app that you want to receive notifications for... ie. Instagram , then click on banner - and then choose permanently. That fixed my issue with text messages. Click on sms app, then choose banner and permanently.


I hope this helps.

Jan 5, 2021 4:28 PM in response to mickeddie

I don't understand why the Apple experts didn't just say: "You have to reload every application on your new IPhone AND log in to EVERY application to receive notifications."


One line answer--that's ALL you need to know. I saw the apps on my new phone but got no notifications. It took me a few hours to figure out how to make it work.


So why did Apple experts refer us to a page about how to set up the applications??

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iPhone 12 not getting notifications

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