iPhone 12 not getting notifications

I set up my new device, and my notification settings are turned on and the same as my previous phone, but I am not getting notifications on the new device. My old device, connected to Wi-Fi, is getting notifications. Again the settings I checked and they are all the same on both devices.


Can someone please help me to get my notifications?


Thank you

Posted on Oct 23, 2020 7:39 PM

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Posted on Nov 3, 2020 9:59 PM

Ok, update! So as I've opened each app, I've started to get notifications for those apps. That seems to be the trick for me. I have my old phone next to the new phone. When I get a notification on my old phone and not the new phone, I open the app on the new phone. Usually it asks me to sign in and that's what's holding up the notifications (maybe).


254 replies

Nov 16, 2020 1:05 PM in response to Alex424

I believe I have found the solution, at least from my iPhone 12… After you go to settings then notifications make sure that you exit out/delete notifications going to your former iPhone… When I went to notifications and scroll down a little bit I saw my iPhone XS was still the beneficiary of all of my notifications...Please let me know if this was helpful I hope so!

Nov 17, 2020 3:11 PM in response to Colinnnn

I had this issue on my iPhone 12 Pro Max since I got it last Friday and it was driving me nuts. I even tried the two public betas of iOS 14.3 to see if they fixed the issue (nope).


However, prompted by some comments on this forum, I changed some settings on my other phone on the same account and lo and behold, on now get notifications for iMessages on my new device.


Some detail: I have a work iPhone (an 8) which I have logged in to the same account as my personal phone (to access media, etc). Subsequently I can choose to receive messages to either number on either device. I had my personal phone set to only receive messages sent to my personal number/email and my work phone set to receive both work messages and personal ones. After removing the personal number from the work phone, my personal phone (the 12) suddenly started getting notifications/sounds for messages sent while locked (whereas previously it only worked if unlocked). It’s possible this might work with other devices on the same account (iPad etc) if set to receive on the same number as your iPhone 12. Not ideal, but worked for me.

Dec 23, 2020 1:20 AM in response to allisondbl

I did the same when I transferred to my iPhone 12 from a 10s. I get all my notifications as long as my phone is not connected to anything Bluetooth. As soon as my phone connects to my Apple Watch it stops notifications coming to my phone. Turn blue tooth off and I get notifications again. No issues. But this is also happening on my wife’s iPhone 11 so it’s not a iPhone 12 issue it’s a software issue. Joke it’s not been sorted

Nov 24, 2020 8:16 AM in response to iflysolo

It’s so unbelievable that we’re all having the same problem… I have no clue how I fixed my new iPhone 12 or Apple customer support did because I was on the phone with them, was able to see my previous phone under one of the settings and once I removed it I started getting notifications as normal and now my iPhone 12 is perfect… I suggest may be going to your Apple ID and removing old phones from it on the bottom.

Jan 5, 2021 4:28 PM in response to mickeddie

I don't understand why the Apple experts didn't just say: "You have to reload every application on your new IPhone AND log in to EVERY application to receive notifications."


One line answer--that's ALL you need to know. I saw the apps on my new phone but got no notifications. It took me a few hours to figure out how to make it work.


So why did Apple experts refer us to a page about how to set up the applications??

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iPhone 12 not getting notifications

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